Don't miss Prior Authorization training - look under "Announcements" to register

TRY OUR NEW FEATURE! Current review notifications are available to view and print online through eQSuite™.
HFS Adds Prior Authorization Review Requirement - look under Announcements for more information.
WEB SYSTEM UNAVAILABLE: Do to required monthly maintenance, eQSuite™ will be unavailable from 9 p.m. to midnight on April 16, 2014. Thank you for your cooperation!

eQHealth Services

Since our inception in 2002, eQHealth Solutions (formerly HSI) has consistently achieved significant impacts in quality of care and Medicaid program savings. As eQHealth Solutions, we assist the Illinois Department of Healthcare and Family Services with:

  • Medical Determinations
  • Utilization Review
  • Quality Improvement
  • Healthcare Technologies
  • Provider Education
  • Clinical Studies

We also conduct quality assurance projects for Illinois’ Home and Community-Based Services (HCBS) waiver program. These include program development consultation, onsite reviews and program monitoring activities and waiver participant experience surveys.

Quick Resources

Click "Provider Resources" tab above to find additional resources

Long Term Acute Care Hospitals

  • In September, 2010, Healthcare and Family Services (HFS) issued an Informational Notice to Hospital Administrators regarding Long Term Acute Care Hospital Quality Improvement Transfer Program Act. Click here to go to the Act.
  • A provision of the Act requires mandatory concurrent review of all LTAC admissions for those covered under HFS Medical Program. The designated LTAC certification line is obsolete 8/5/13. If you do not have Web access call in your requests to 800-418-4033.
  • Need to upload your CARETools? Click the LTAC button to your right


    Monday, April 07, 2014
    PRIOR AUTH REVIEW/DAILY LIST: We apologize for any confusion! The Prior Auth reviews are showing (incorrectly) on your Daily List of Cases requiring concurrent review. Regardless of your payment type (Per Diem or DRG) NO D/C review and NO D/C date is needed. We are working with IT to have these Prior Auth cases taken off the Daily List. 
    Monday, March 24, 2014

    SIGN UP TODAY for April eQSuite™ training! Learn about all the benefits of our Web-based system.

    Register Here - DRG Web training on April 15th

  • HFS Announces Prior Authorization of Elective Procedures
    Thursday, February 06, 2014
    HFS announced prior authorization review for elective, coronary artery bypass grafts (CABG) and back surgery procedures. All ICD-9 procedures in HFS' Attachment F will be subject to prior authorization, effective with planned general inpatient admissions starting April 1, 2014.

    Click on the PriorAuthResources tab on the menu bar above for more information.
    CLICK HERE to read our Provider Update. 
  • Provider Outreach
    Wednesday, January 01, 2014
    For your utilization review education and training needs, please contact your
    designated eQHealth representative:  
    Providers A - M
      Giovanna DeChiara 
    Providers N - Z   Rose Serno


Web System

Certification Requests. Review Status. Discharges. Work On Line - Anytime
  • Sign up for a free hospital Web account today.
    Assign a Web Administrator for your facility, fill out a
    Hospital Contact Form and fax it to us. An eQHealth representative will contact you.

Log in to eQSuite - New Web System

Log in to CMH Entry


eQHealth & HFS login

Our Locations

For eQHealth Solutions in Illinois please click  the 'Learn More' button below

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For eQHeath Solutions in Mississippi (HealthSystems of Mississippi) click here

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eQHealth: Louisiana's Medicare QIO please click here

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For eQHealth Solutions in Florida please click here

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