Login Register
 
Provider Resources » Reconsiderations or Reassessments
Reconsideration and Reassessment Process
 

The hospital or physician may request a reconsideration or reassessment of an adverse determination. Third party hospital contractors may request the reconsideration on their behalf and submit information; however, all notifications and conversations will be directed to the designated hospital personnel and/or treating physician only.

CLICK HERE  for a QUICK GUIDE on how to submit a reconsideration request.

Please click below on the appropriate request form:

Reconsideration Request Form

Reconsideration Request Form - Instructions

DRG Reassessment Request Form

 CLICK HERE for a copy of the Reconsideration Process Presentation

What is an Expedited Reconsideration?
 
Is available for denials rendered by a physician reviewer during admission or concurrent reviews, and requested while the patient is still hospitalized. This is beneficial if pertinent information fully supporting the medical necessity of the denied day(s) was mistakenly ommitted from the review request. The hospital or physician may send the request, in writing, along with a copy of the medical record for the date(s) of denial or any pertinent clinical information to substantiate medical necessity. This can be sent via fax or overnight service. See methods of submitting reconsiderations below.

What is a Standard Reconsideration? 
Is available for denials rendered by a physician reviewer during admission, concurrent or retrospective prepayment reviews. The hospital or physician may submit the reconsideration request within 60 calendar days of the Notice of Denial. The request must be submitted in writing, along with a copy of the medical record for the date(s) of denial or pertinent clinical information necessary to substantiate medical necessity. 
 
What is a DRG Reassessment?
A DRG reassessment may be requested after a physician reviewer determines that the billed principal diagnosis, secondary diagnoses, and/or procedural coding is inconsistent with the documentation in the medical record and has resulted in revision of the DRG assignment. The hospital or physician may send in a request for DRG Reassessment with supporting documentation to support the billed DRG within 60 calendar days of the
Notice of DRG Change
 
Request for Reconsideration or Reassessment
 Submission Requirements
Use the Forms listed on top of this page
Fax or mail your request:

Fax: 800-418-4039

Mail: eQHealth Solutions
        Attn: Reconsideration
         2050-10 Finley Road
         Lombard, IL  60148
The hospital or physician may submit a request, in writing, within 60 calendar days from the date of denial notice or the DRG change notice:

To initiate peer-to-peer contact: Must request physician contact and provide the physician's contact information as part of the request for reconsideration or reassessment.
  
CARES and SASS Providers | Coding Job Aids | Forms and Flowcharts  | Frequently Asked Questions | Presentations | Provider Updates and Notifications | Recommended Links | Reconsiderations or Reassessments | Utilization Review Manual | Web User Guides